Delivery and returns
DISPATCH AND DELIVERY
On average it will take is 2-4 working days to process any orders
Custom/personalised products can take up to 5 working days to be processed
(Please refer to individual listings for process times)
Once orders are processed and prepared they will be delivered, on average majority of our customers will receive their order within 5-7 working days of the order being placed.
It is the customers responsibility to ensure that the delivery address is inputted correctly.
Please note that But First Let’s Glam is not liable for any lost or stolen packages
100% SATISFACTION GUARANTEE
30 day money back guarantee if you are not fully satisfied with your product.
RETURNS
We accept returns within 10 days of receiving your product (personalised or edible products are exempt). The product must show no use in order to qualify for a refund.
The buyer is responsible for postage costs in the case of a return
If a product is damaged in the post we will send a free replacement on receipt of pictures showing damage.